Knowledgebase
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How can we help you?
Overview
This interface allows you to add and manage your domain's email accounts.
Add an email address
To add a new email address, perform the following steps:
Configure email addresses
The next section of the interface displays a table of email addresses that already exist on the account. You can perform the following actions on these email addresses:
Change Password
To change the password, perform the following steps:
Change Quota
The quota for an address defines the amount of mail, in Megabytes, that the account can store. When your mailbox exceeds this limit, the system returns any incoming mail to the sender with a message which states the recipient’s mailbox is full. The system administrator can change this behavior in WHM's Exim Configuration Manager Interface (Home >> Service Configuration >> Exim Configuration Manager).
It is important to keep track of quota usage, because you cannot receive email with a full quota.
To change a mail quota, perform the following steps:
Delete
To delete an email address, perform the following steps:
Access Webmail
This feature allows you to access an email account with a web browser. To access this feature, perform the following steps:
Configure Email Client
This feature automatically configures your email client to access your cPanel email address(es). An email client allows you to access your email account from an application on your computer. Outlook® Express and Apple® Mail are examples of email clients.
To access this feature, click the More button that corresponds to the appropriate email account, and then click Configure Email Client.
To configure your mail client, perform the following steps:
When the configuration process completes, your email client opens automatically and logs in to your email account(s).
Notes about email client configuration
Default email account
Your default email address appears under the Default Email Account heading. The system creates this special email account when your hosting provider creates your cPanel account. The account's username and password are identical to your cPanel account name and password.
The actual address of the account is [email protected], where account represents your account username. You cannot rename, delete, or place a quota on the default account, so we recommend that you create a separate email account for daily use.
This address is also the default From and Reply-to address of outgoing email that your account's PHP scripts send.
Enable or Disable BlackBerry® FastMail service
You can use BlackBerry's FastMail service with your cPanel email account. For information on how to enable or disable BlackBerry's FastMail service, read our BlackBerry FastMail Service documentation.
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